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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Our PhD student Helen Zhao attended the ICIS – The International Conference on Information Systems which has just taken place in Bangkok.

She presented her own presentation with the title "Optimizing Service Experience Design with Generative AI".

Helen has said that "It was a rewarding experience having received valuable feedback from other researchers, and learning from a variety of different topics at the intersection of service and emerging technologies."

Well Done Helen!

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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