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Read more at: July Webinar by Christoph Peters on Modular Service Structures for AI Services
July Webinar by Christoph Peters on Modular Service Structures for AI Services

July Webinar by Christoph Peters on Modular Service Structures for AI Services

9 July 2018

9 July 2018 - Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models - by Christoph Peters and Mohamed Zaki.

Read more at: July Community of Interest Meeting
July Community of Interest Meeting

July Community of Interest Meeting

4 July 2018

In collaboration with our Industrial Partners, the July Community of Interest Meeting (CoI) took place at Perkins, in Peterborough. The focus of this year events is on 'How companies can strategically design, pilot and experiment digital services in the new digital age?’

Read more at: Mohamed Zaki won the Emerald Literati Award
Mohamed Zaki won the Emerald Literati Award

Mohamed Zaki won the Emerald Literati Award

3 July 2018

Mohamed's and co-authors paper "The interplay of customer experience and commitment" published in the Journal of Services Marketing has been selected by the Emerald Editorial Team as Highly Commended in the 2018 Emerald Literati Awards

Read more at: 2nd Customer Management Leadership Group Academic-Practitioner Workshop
2nd Customer Management Leadership Group Academic-Practitioner Workshop

2nd Customer Management Leadership Group Academic-Practitioner Workshop

26 June 2018

Dr Mohamed Zaki was invited to participate in the 2nd Customer management Leadership Group Academic-Practitioner Workshop on 17-19 June at the University of Manchester.

Read more at: June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'
June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'

June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'

26 June 2018

June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'

Read more at: Co-creation in Practice: Objectives and Outcomes
Co-creation in Practice: Objectives and Outcomes

Co-creation in Practice: Objectives and Outcomes

22 June 2018

Katharina Greve attended the 25th Innovation and Product Development Management Conference (IPDMC) at the Faculty of Engineering, University of Porto, Portugal.

Read more at: Webinar - High-Quality Prediction Intervals for Deep Learning
Webinar - High-Quality Prediction Intervals for Deep Learning

Webinar - High-Quality Prediction Intervals for Deep Learning

11 June 2018

11 June 2018 - High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach - by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely

Read more at: Theme Update - Blockchains in Smart Services

Theme Update - Blockchains in Smart Services

6 June 2018

In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain.

Read more at: Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer
Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

6 June 2018

The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.

Read more at: June 2018 Newsletter
June 2018 Newsletter

June 2018 Newsletter

4 June 2018

Find out what the Cambridge Service Alliance have been doing and how you can get involved.

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