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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Managing Decision-Making and Cannibalization for Parallel Business Models
Managing Decision-Making and Cannibalization for Parallel Business Models

Managing Decision-Making and Cannibalization for Parallel Business Models

26 March 2015

The July 2013 paper on 'Managing Decision-Making and Cannibalization for Parallel Business Models' by Chander Velu and Philip Stiles


Read more at: Data and Analytics - Data–Driven Business Models
Data and Analytics - Data–Driven Business Models

Data and Analytics - Data–Driven Business Models

5 March 2015

The February 2015 Paper on 'Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation' by Josh Brownlow, Mohamed Zaki, Andy Neely and Florian Urmetzer.


Read more at: Collaborate to Innovate Report
Collaborate to Innovate Report

Collaborate to Innovate Report

3 February 2015

MEDIA RELEASE : Businesses must understand ecosystems or risk failure, warn researchers What businesses can learn from how major cities operate Collaborate to Innovate - How Business Ecosystems Unleash Business Value A new study from the Cambridge Service Alliance urges businesses to understand the complex, interconnected...


Read more at: Electric Vehicle Rental Services: Project in Okinawa, Japan
Electric Vehicle Rental Services: Project in Okinawa, Japan

Electric Vehicle Rental Services: Project in Okinawa, Japan

3 February 2015

Case Study Report on the 'Electric Vehicle Rental Services: Project in Okinawa, Japan' [Podcast interview] with report author, Claire Weiller The first EV rental project in the World for holidaymakers in Okinawa, Japan struggles to make a profit [Podcast interview] with report author, Claire Weiller Researchers at the...


Read more at: High-Level Group on Business Services
High-Level Group on Business Services

High-Level Group on Business Services

2 February 2015

Andy Neely was the rapporteur for the High Level Group on Business Services which helps to define a European policy agenda for this sector. He wrote a report published this month by the European Commission with recommended actions along several lines – prioritising business services in the Europe 2020 strategy, completing...


Read more at: Urban Ecosystems

Urban Ecosystems

The economy is changing Information and communication technology (ICT) trends are profoundly changing the ‘rules’ of markets. Increasingly, companies do not provide products and services in isolation, but in conjunction with partners. Competition is turning into ‘co-opetition’ as markets overlap...


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues