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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Webinar 10 December 2018
Webinar 10 December 2018

Webinar 10 December 2018

16 December 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar


Read more at: Partner Workshop - Ecosystems for Digital Transformation
Partner Workshop - Ecosystems for Digital Transformation

Partner Workshop - Ecosystems for Digital Transformation

15 August 2018

Dr Florian Urmetzer and the Alliance Visitor Dominik Moeslein conducted a three-day workshop with CEMEX managers


Read more at: July Paper on 'Coopetition and Business Models' by Chander Velu
July Paper on 'Coopetition and Business Models' by Chander Velu

July Paper on 'Coopetition and Business Models' by Chander Velu

23 July 2018

July Paper on 'Coopetition and Business Models' by Chander Velu


Read more at: Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer
Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

6 June 2018

The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.


Read more at: Caterpillar Parts and Service Operations Summit
Caterpillar Parts and Service Operations Summit

Caterpillar Parts and Service Operations Summit

30 April 2018

Dr Mohamed Zaki delivered a presentation on ‘Service Innovation in the Digital Era’ in the Caterpillar Parts and Service Operations Summit organised last week in Dubai


Read more at: November Webinar - A System Perspective on Business Model Evolution
November Webinar - A System Perspective on Business Model Evolution

November Webinar - A System Perspective on Business Model Evolution

13 November 2017

Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'


Read more at: A Systems Perspective on Business Model Evolution
A Systems Perspective on Business Model Evolution

A Systems Perspective on Business Model Evolution

15 June 2017

June Paper Release on ‘A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India’ by Chander Velu


Read more at: Webinar - Business Model Innovation in an Emerging Ecosystem
Webinar - Business Model Innovation in an Emerging Ecosystem

Webinar - Business Model Innovation in an Emerging Ecosystem

22 April 2015

Dr Claire Weiller presents a Webinar on Business Model Innovation in an emerging ecosystem, using Electric Vehicles diffusion as case studies.


Read more at: Business Model Innovations in Health Care
Business Model Innovations in Health Care

Business Model Innovations in Health Care

27 March 2015

December 2011 paper on 'Business Model Innovations in Health Care' by Sophie Tersago and Ivanka Visnjic


Read more at: Successfully Implementing a Service Business Model
Successfully Implementing a Service Business Model

Successfully Implementing a Service Business Model

26 March 2015

The March 2013 paper on 'Successfully Implementing a Service Business Model in a Manufacturing Firm' by Ivanka Visnjic, Bart van Looy


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues