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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Webinar - Enterprise KPIs - Andy Neely
Webinar - Enterprise KPIs - Andy Neely

Webinar - Enterprise KPIs - Andy Neely

13 September 2016

12 September 2016 - Enterprise KPIs - Aligning Metrics Across Complex Service Networks - Andy Neely


Read more at: Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises
Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises

Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises

27 March 2015

The December 2012 paper on 'Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises', by John Mills, Dr Valerie C Purchase, Dr Glenn Parry


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues