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Read more at: Critical Incidents in Complex Service Contracts

Critical Incidents in Complex Service Contracts

21 July 2016

July paper on 'Critical Incidents in Complex Service Contracts: Safety Challenges and Means of Prevention' by Chara Makri and Andy Neely

Read more at: Webinar - Through-Life Accountability
Webinar - Through-Life Accountability

Webinar - Through-Life Accountability

10 June 2015

June 2015 Webinar Presentation by Chara Makri, on Through-Life Accountability - Managing Complex Services

Read more at: Through-Life Accountability: Managing Complex Services

Through-Life Accountability: Managing Complex Services

Monday, 8 June, 2015 - 13:35

WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event The p resentation recording will be posted online following the event Through-Life Accountability: Managing Complex Services Chara Makri

Read more at: Product Safety in a World of Services: Through-Life Accountability
Product Safety in a World of Services: Through-Life Accountability

Product Safety in a World of Services: Through-Life Accountability

26 March 2015

The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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