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developing new understanding and approaches to complex service systems

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Supplying Innovation - Unlocking Behaviours in the Supply Chain

last modified Jun 05, 2017 01:44 PM
March Paper on 'Supplying Innovation - Unlocking Innovative Behaviours in the Supply Chain', by Jingchen Hou, Keith Wishart, Jonathan Baker-Brian, Claire Vine

Engaging multiple suppliers to form an alliance to deliver outcome-based agreements is a novel approach to encourage suppliers to innovate and to provide exceptional customer outcomes. This white paper identifies fundamental themes and success factors to be considered in this approach. It aims to provide guidance for companies and industries who are considering to form alliances to deliver outcome-based agreements, to be rewarded on outcomes and incentivised on a risk-and-reward-sharing basis in a collaborative environment, ideally with multiple, co-operating partner companies. [paper]

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