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At the forefront of service transformation in the digital era
 

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Read more at: Webinar - Big Data Analytics Architecture for Businesses
Webinar - Big Data Analytics Architecture for Businesses

Webinar - Big Data Analytics Architecture for Businesses

16 January 2018

15 January 2018 - Big Data Analytics Architecture for Businesses - Open Source Perspective - Kerem Kayabay, Mert Golkalp, Mohamed Zaki

Read more at: December Paper - Buyers Dependence and Financial Performance
December Paper - Buyers Dependence and Financial Performance

December Paper - Buyers Dependence and Financial Performance

14 December 2017

December 2017 Paper by Ornella Benedettini and Andy Neely on 'Does buyers’ dependen­­ce translate into financial performance? An empirical analysis of manufacturer-service provider relationships­­'

Read more at: Webinar - Outcome-oriented Contracts and Outsourcing relationships
Webinar - Outcome-oriented Contracts and Outsourcing relationships

Webinar - Outcome-oriented Contracts and Outsourcing relationships

11 December 2017

Webinar by Florian Urmetzer on 'Using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships', held on 11 December 2017

Read more at: December 2017 Newsletter
December 2017 Newsletter

December 2017 Newsletter

4 December 2017

Find out about the Service Week events and other news from the Service Alliance in this new edition of the newsletter

Read more at: Government announces new Centre for Digital Built Britain at Cambridge
Government announces new Centre for Digital Built Britain at Cambridge

Government announces new Centre for Digital Built Britain at Cambridge

1 December 2017

The Government have today announced £5.4 million in funding to enable the launch of a centre of excellence in Cambridge to champion the digital revolution in the built environment. The Centre is part of a landmark government-led investment in growing the UK’s construction sector.

Read more at: Thought Leadership Conference at the University of Queensland
Thought Leadership Conference at the University of Queensland

Thought Leadership Conference at the University of Queensland

27 November 2017

Dr Mohamed Zaki was one of 65 international scholars that has been invited to participate in the Thought Leadership Conference entitled 'Theorizing beyond the horizon: Service research in 2050' which took place in the University of Queensland, Brisbane, Australia from November 3-5, 2017.

Read more at: Digital Business Transformation and Strategy
Digital Business Transformation and Strategy

Digital Business Transformation and Strategy

26 November 2017

November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'

Read more at: EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer
EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer

EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer

21 November 2017

OMMS: the wireless micro-factory that will treat people with cancer Building Service Business Model Innovation

Read more at: November Webinar - A System Perspective on Business Model Evolution
November Webinar - A System Perspective on Business Model Evolution

November Webinar - A System Perspective on Business Model Evolution

13 November 2017

Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'

Read more at: Video - What is the Shift to Services Executive Course all about?
Video - What is the Shift to Services Executive Course all about?

Video - What is the Shift to Services Executive Course all about?

29 October 2017

In this video Florian Urmetzer explains the benefits of attending the Alliance's two-day executive programme - Shift to Services

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.

 

 


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