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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain.

The team started with a webinar presentation for the CAT team about the Blockchain platform technology and applications in services and operations. They moved fast to the diagnostic of the problem and first data gathering at CAT where the context, process, problems, rules and other implication for blockchain were captured and discussed. This data collection allowed them to start the codification of the CAT Blockchain. During the codification, they fully customized the blockchain to the specific problem and needs of the CAT/Perkins’ supply chain and customers.  After many sleepless nights, many cups of coffee and endless discussions, a great advance in coding and setting rules was achieved. The month was closed with a great sense of success when the first initial trials of the basic Blockchain body run smoothly. While the adrenaline was at the highest by coding the Blockchain, the team managed to finalise a book chapter in the journey to services and organize a conference track for the next EUROMA Conference achieving 45 papers on the topic of “Digital Services”. A busy month for this team, well done!  Next month, they will be reporting the progress on the Blockchain Prototype. 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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