skip to content

Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Webinar on High-Value Manufacuring (HVM)

Webinar on High-Value Manufacuring (HVM)

18 March 2019

In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.


Read more at: February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights
February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

2 March 2019

High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw


Read more at: Webinar 10 December 2018
Webinar 10 December 2018

Webinar 10 December 2018

16 December 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar


Read more at: November 2018 Paper
November 2018 Paper

November 2018 Paper

21 November 2018

November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar


Read more at: CEMEX Workshop
CEMEX Workshop

CEMEX Workshop

26 October 2018

Blockchain Prototype: Scope and Analysis for CEMEX


Read more at: Blockchain Results Delivered at Rolls Royce
Blockchain Results Delivered at Rolls Royce

Blockchain Results Delivered at Rolls Royce

23 September 2018

Research project 'the impact of digital twins on the product development process' led by Veronica Martinez


Read more at: Land of Innovation Forum
Land of Innovation Forum

Land of Innovation Forum

23 September 2018

Veronica delivered a presentation and a workshop at the 'Land of Innovation Forum' in Canacintra, Mexico.


Read more at: Blockchain in Customer Service Management
Blockchain in Customer Service Management

Blockchain in Customer Service Management

9 August 2018

Caterpillar Presentation of Blockchain Results: Feasibility and Cost Analysis


Read more at: Theme Update - Blockchains in Smart Services

Theme Update - Blockchains in Smart Services

6 June 2018

In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain.


Read more at: Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer
Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

6 June 2018

The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

LinkedIn

Follow us on Twitter

Latest news

Bouygues Construction joins the Cambridge Service Alliance

27 May 2021

We are delighted to announce that Bouygues Construction has joined the Cambridge Service Alliance, Institute for Manufacturing (IfM), University of Cambridge as a new industry member alongside our existing partners HCL Technologies , Caterpillar Inc. , Perkins Engines Company Limited and CEMEX . Press release

'Using AI to Track How Customers Feel — In Real Time' published in the Harvard Business Review

13 May 2021

The paper 'Using AI to Track How Customers Feel — In Real Time' by Mohamed Zaki, Janet R. McColl-Kennedy and Andy Neely has been published in Harvard Business Review.

Industry Day 2020 | What we learnt

6 December 2020

What is the future of services in the new pandemic-driven era? This was the topic explored at our 2020 Industry Day by senior executives from L'Oréal, Microsoft Research, Manchester United and start-up, Fairjungle.