Reserach Question: “What types of business model are present among companies relying on data as a resource of major importance for their business (key resource)?” Objectives The exponential growth of available and potentially valuable data compounded by the Internet, social media, cloud computing...

How can feedback and analytics be used to better design, deploy and enhance services and solutions? The term ‘Big Data’ has gained massive popularity in recent years. In particular, the exponential growth of available and potentially available data, compounded by the Internet, social media, cloud...