skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Webinar - Mapping Ecosystems: Identifying Service Innovations Tool

last modified Apr 13, 2016 10:37 AM
11 April 2016 - Mapping Ecosystems: Identifying Service Innovations Tool - Prof Andy Neely

In this webinar, Professor Andy Neely, Director of the Alliance, and Head of the Institute for Manufacturing, revisits original research conducted by the Cambridge Service Alliance which set out to answer the question - “How are different types of value being created by an ecosystem and captured by its customer?”. He introduces the Ecosystem Mapping Tool, which helps to identify potential service innovations.

Webinar I Presentation

Filed under: , ,

RSS Feed Latest news

New thinking about the future of services

Apr 14, 2019

New thinking about the future of services - Connecting the digital, physical and social

2018 Robert Johnston Award

Apr 03, 2019

Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management

Webinar on High-Value Manufacuring (HVM)

Mar 18, 2019

In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.

February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

Feb 28, 2019

High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw

February 2019 Webinar - Business Ecosystems Mapping

Feb 12, 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

View all news

Upcoming events

Shift to Services Executive Education Programme

May 14, 2019

IfM, Cambridge, UK

Upcoming events