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developing new understanding and approaches to complex service systems

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CEMEX Workshop

last modified Oct 26, 2018 03:33 PM
Blockchain Prototype: Scope and Analysis for CEMEX

On the 22nd October 2018, Azeneth Ferrero-Russell and her CEMEX Service teams worked together with Dr. Veronica Martinez on the “Blockchain Prototype: Scope and Analysis for CEMEX”.

The presentations and discussion took place at the CEMEX Innovation Lab in Prague Czech Republic. Alejandro Cruz, Sandra Navarro, Matěj Nývlt also including partners from Neoris

participated in the design of the new Service Research Agenda for 2019 with the Cambridge Service Alliance. 

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Check out our recent commentary paper published at the Journal of Services Marketing

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Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

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This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

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This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

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