News

July Webinar on 'Service in the Platform Context: A review of the state of the art' by Xia HanIn this webinar Xia Han discusses the June paper on 'Service in the platform context: a review of the state of the art' by Xia Han, Veronica Martinez and Andy Neely. Platform based business models, which match the needs between two or more parties, are bec…

Calling a cab has never been easier, but launching a service platform business presents many challenges. In this podcast, Xia Han talks about his paper “Service in the platform context: a review of the state of the art”. [Podcast]Today’s economy is changing; traditional ways of doing business have been turned upside down by a group of new companies…

Webinar for Policy Makers - 'Facilitating Co-Creation in Living Labs - The Josephs Study'In this invited Webinar aimed at Policy Makers Katharina Greve and Julia Jonas presented the final result of the NEMODE project 'Facilitating Co-creation in Living Labs: The JOSEPHS study'. They discussed the factors that enhance co-creation in living labs and …

The Alliance presented its research at the 23rd EurOMA conference.The 23rd EurOMA conference took place at the Norwegian University of Science and Technology (NTNU) from the 17th to the 22nd of June 2016. Several papers were presented at the conference including: i) Katharina Greve, who presented her work on 'Facilitating co-creation in living labs…

June paper on 'Service in the Platform Context: A review of the state of the art' by Xia Han, Veronica Martinez and Andy NeelyPlatform based business models, which match the needs between two or more parties, are becoming ever more important in today’s economy. Companies such as Uber and AirBnB are disrupting their industries in a dramatic way. The…

Facilitating Co-Creation in Living Labs - The Josephs Study - Katharina GreveDeveloping innovative services is vital for economic growth and competitiveness of firms. In order to realise service innovation, companies increasingly reach outside the boundaries of their own organisation. In this manner, they are involving larger parts of their value c…

The June 2016 Release of the Alliance NewsletterThe June 2016 Edition of the Alliance Newsletter is now available.  The articles below are included in this edition, or click here to view the whole newsletter:•Industry Event - Growing your Services Business in an age of digital disruption•Policy Makers Webinar Invitation•Supplying Innovation - Unloc…

Andy Neely had a paper accepted for publication in the Journal of Operations Management - Zhang, Y.; Gregory, M.J. and Neely, A.D. (2016) “Global Engineering Services: Shedding Light on Network Capabilities”, Journal of Operations Management, 42–43, March, pp. 80–94.This paper addresses the operations challenges of effectively managing professional…

The final report from this 9-month feasibility study is now available, which seeks to address the key research question: 'How can big data impact redistributed manufacturing in the consumer goods industry?'The final report from the RECODE Network Feasibility Study into Big Data Ecosystem in Re-distributed Manufacturing (RdM) Past & Future, by Moham…

Details and Material from the 2016 POMS College of Service Operations Mini Conference, organised by Ornella Benedettini and Liana Victorino.Ornella Benedettini and colleague Liana Victorino from the University of Victoria (Canada), as Vice-Presidents of the POMS College of Service Operations (CSO), organised the 2016 POMS CSO Mini-Conference. The t…

In a comment on the University Research Site Jinchen Hou comments on how members of complex supply chains can form alliances, in order to unlock the innovation that’s often hiding within individual companiesExtract:"In order to stay innovative, many leading companies run internal programmes, covering a wide range of subjects from technology innovat…

Mohamed Zaki participated in the RECODE Sandpit on 2nd and 3rd March 2016.Dr Mohamed Zaki participated in the RECODE Sandpit on 2-3 March 2016. The purpose of this event was to develop cross-disciplinary proposals for up to three short term feasibility studies, to test and further define a shared multi-disciplinary vision and research agenda for re…

Details of the April 2016 Community of Interest Meeting, which was held in Cambridge on the topic of 'Ecosystems: different types of ecosystems and difference in best practice'.The April Community of Interest (CoI) meeting took place in Cambridge, UK and was well attended by Alliance partners. The meeting focused on the topic: 'Ecosystems: differen…

Invite for Policy Makers to attend a Webinar on 'Facilitating Co-creating in Living Labs: The JOSEPHS study'. 1 July 2016 at 11.00.The Cambridge Service Alliance is pleased to invite policy makers to a Webinar in which we will present the final result of the NEMODE project 'Facilitating Co-creation in Living Labs: The JOSEPHS study'. We will discus…

May paper on 'Facilitating co-creation in living labs: The JOSEPHS study', by Katharina Greve, Veronica Martinez, Julia Jonas, Andy Neely and Kathrin Möslein[download paper]Developing innovative services is vital for economic growth and competitiveness of firms. In order to realise service innovation, companies increasingly reach outside the bounda…