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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Co-creation in Practice: Objectives and Outcomes
Co-creation in Practice: Objectives and Outcomes

Co-creation in Practice: Objectives and Outcomes

22 June 2018

Katharina Greve attended the 25th Innovation and Product Development Management Conference (IPDMC) at the Faculty of Engineering, University of Porto, Portugal.


Read more at: Facilitating Co-creation in Living Labs
Facilitating Co-creation in Living Labs

Facilitating Co-creation in Living Labs

27 April 2018

On 20th April, Katharina Greve delivered a presentation on ‘Facilitating Co-creation in Living Labs’ at Carlo Cattaneo University (LIUC) in Castellanza, Italy.


Read more at: Smart Cities Expedition Leader Interviews Katharina Greve
Smart Cities Expedition Leader Interviews Katharina Greve

Smart Cities Expedition Leader Interviews Katharina Greve

21 February 2018

Smart Cities Expedition storyteller interviews Katharina Greve on her research into Living Labs and Co-Creation.


Read more at: Webinar - Bridging the Co-Creation Gap
Webinar - Bridging the Co-Creation Gap

Webinar - Bridging the Co-Creation Gap

17 September 2017

11 September 2017 - Bridging the Co-creation Gap between Co-creators, Companies and Living Lab - Katharina Greve


Read more at: Seminar on Co-Creation in Living Labs - Italy
Seminar on Co-Creation in Living Labs - Italy

Seminar on Co-Creation in Living Labs - Italy

22 May 2017

Seminar on 'Co-creation in Living Labs: An Interorganisational Perspective' at Carlo Cattaneo University in Castellanza, Italy.


Read more at: Bridging the Co-Creation Gap
Bridging the Co-Creation Gap

Bridging the Co-Creation Gap

15 May 2017

May Paper Release on ‘Bridging the Co-creation Gap Between Co-creators, Companies and Living Lab’ by Katharina Greve, Veronica Martinez and Andy Neely


Read more at: SOM Forum Presentation on Co-Creation
SOM Forum Presentation on Co-Creation

SOM Forum Presentation on Co-Creation

21 February 2017

In January, Katharina Greve presented her research 'Facilitating Co-creation in Living Labs: The Customer Perspective' at the 9th Service Operations Management Forum in Copenhagen, Denmark.


Read more at: Webinar for Policy Makers on Facilitating Co-Creation in Living Labs
Webinar for Policy Makers on Facilitating Co-Creation in Living Labs

Webinar for Policy Makers on Facilitating Co-Creation in Living Labs

5 July 2016

Webinar for Policy Makers - 'Facilitating Co-Creation in Living Labs - The Josephs Study'


Read more at: Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study
Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

14 June 2016

Facilitating Co-Creation in Living Labs - The Josephs Study - Katharina Greve


Read more at: Upcoming Webinar for Policy Makers
Upcoming Webinar for Policy Makers

Upcoming Webinar for Policy Makers

17 May 2016

Invite for Policy Makers to attend a Webinar on 'Facilitating Co-creating in Living Labs: The JOSEPHS study'. 1 July 2016 at 11.00.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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Latest news

Bouygues Construction joins the Cambridge Service Alliance

27 May 2021

We are delighted to announce that Bouygues Construction has joined the Cambridge Service Alliance, Institute for Manufacturing (IfM), University of Cambridge as a new industry member alongside our existing partners HCL Technologies , Caterpillar Inc. , Perkins Engines Company Limited and CEMEX . Press release

'Using AI to Track How Customers Feel — In Real Time' published in the Harvard Business Review

13 May 2021

The paper 'Using AI to Track How Customers Feel — In Real Time' by Mohamed Zaki, Janet R. McColl-Kennedy and Andy Neely has been published in Harvard Business Review.

Industry Day 2020 | What we learnt

6 December 2020

What is the future of services in the new pandemic-driven era? This was the topic explored at our 2020 Industry Day by senior executives from L'Oréal, Microsoft Research, Manchester United and start-up, Fairjungle.