Cambridge Service Alliance

At the forefront of service transformation in the digital era

A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

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Welcome to the CSA

Meet the Team...

Current Team Research Collaborators
Research Structure V5

CSA Research

Research Themes

Strategise Design Deliver
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Webinars

Recent Webinars

 Podcast Series: Services in the Age of AI
Podcast Series

Services in the AGE of AI

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Courses

Course we offer

News

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8 Jun 2026

NEW PARTNER

Cognia Signing_June 2026

3 Jun 2026

NEW PUBLICATION ACCOUNCEMENT

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26 May 2026

Award - Südwestmetall Industry Award

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26 May 2026

New Publication - Value-in-Context for Digital Servitization

21 May 2026

UK Service Research Network - Launch Event

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30 Apr 2026

PhD Awarded - Matthäus Wilga

PhD Award

Partners

CSA Partners