skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Report: The Potential of Servitisation and other forms of Product-Service Provision for EU SMEs

last modified Jul 24, 2018 05:59 PM
This study provides an evidence base to the European Commission and supports SMEs in seizing the opportunities of servitisation.

The objective of this study was to provide an evidence base to the European Commission allowing to support SMEs in seizing the opportunities of servitisation and moving towards other forms of product-service provision, notably, by adopting digital service-based business models. The study also aimed at developing tools for the European Commission to monitor developments in this field, by building on an in-depth analysis of the existing and potential market for servitisation and other forms of product-service provision. A combination of methods was used to triangulate the results such as a literature review, text mining of the Capital IQ database, web scraping of company websites, Input-Output analysis, an SME survey and case studies. As the study found, the interaction between services and manufacturing industries increased between 2000 and 2014 for all EU28 countries. However, the extent to which small and medium-sized firms are servitised is diverse across these countries. The analysis provided further insights about the servitisation level across five selected archetypes, three cross-cutting services and across manufacturing industries. The study analyses in detail the drivers and barriers to servitisation and concludes with policy recommendations in five important areas.

Find out more about this report: https://publications.europa.eu/en/publication-detail/-/publication/0d1ed8aa-8649-11e8-ac6a-01aa75ed71a1/language-en

RSS Feed Latest news

February 2019 Webinar - Business Ecosystems Mapping

Feb 12, 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

January 2019 Paper

Jan 21, 2019

January 2019 paper on 'Using Business Ecosystems Mapping to Generate new Competitive Value Propositions'

Webinar 14 January

Jan 16, 2019

In this webinar, Tim Pearce discusses his paper on Bayesian Neural Network Ensembles

December 2018 Paper

Dec 19, 2018

December 2018 Paper on 'Bayesian Neural Network Ensembles'

Webinar 10 December 2018

Dec 14, 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

View all news

Upcoming events

Shift to Services Executive Education Programme

May 14, 2019

IfM, Cambridge, UK

Upcoming events