skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

News

Quarterly Newsletter

The Alliance publishes quarterly newsletters, with updates on all its activities as well as details of upcoming events etc.  

You can sign up to receive the newsletter here.

News items

Find out what the Alliance has been working on:

E-Mobility Services

E-Mobility Services

Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller

E-Mobility Services - Read More…

Engineering Asset Management Executive Briefing

Engineering Asset Management Executive Briefing

Latest Executive Briefing, on 'Engineering Asset Management: Issues and Challenges. Conclusions of the 2012 Cambridge Service Week workshop on the future of Asset Management.

Engineering Asset Management Executive Briefing - Read More…

Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises

Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises

The December 2012 paper on 'Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises', by John Mills, Dr Valerie C Purchase, Dr Glenn Parry

Enterprise Imaging: Representing Complex Multiorganizational Service Enterprises - Read More…

Factors Influencing Service Complexity

Factors Influencing Service Complexity

October 2012 paper on 'Factors Influencing Service Complexity: The Perspective of Servitized Manufacturers', by Ornella Benedettini and Andy Neely.

Factors Influencing Service Complexity - Read More…

Using Smart Objects to build the Internet of Things

Using Smart Objects to build the Internet of Things

September 2012 paper on 'Using Smart Objects to build the Internet of Things' by Tomás Sánchez López, Damith C. Ranasinghe, Mark Harrison, Duncan McFarlane

Using Smart Objects to build the Internet of Things - Read More…

Organising Servitization: an in-depth case study

Organising Servitization: an in-depth case study

The August 2012 paper on 'Organising Servitization: an in-depth case study' by Taija Turunen and Andy Neely

Organising Servitization: an in-depth case study - Read More…

Towards Self Service Aircraft: Revolutionising the service supply chain

Towards Self Service Aircraft: Revolutionising the service supply chain

Executive Briefing on aircraft service supply chains, by Alexandra Brintrup, Duncan McFarlane, Damith Ranasinghe, Tomas Sanchez Lopez and Kenneth Owens.

Towards Self Service Aircraft: Revolutionising the service supply chain - Read More…

Complexity in Services: an interpretative framework

Complexity in Services: an interpretative framework

The June 2012 paper on 'Complexity in Services: an interpretative framework' by Ornella Benedettini and Andy Neely

Complexity in Services: an interpretative framework - Read More…

Another Performance Paradox? A refined view on the performance impact of servitization

Another Performance Paradox? A refined view on the performance impact of servitization

The May 2012 paper on 'Another performance paradox? A refined view on the performance impact of servitization' by Ivanka Visnjic, Andy Neely and Frank Wiengarten

Another Performance Paradox? A refined view on the performance impact of servitization - Read More…

Divine Innovation: Religion and Service Provision by Religious Organizations in India

Divine Innovation: Religion and Service Provision by Religious Organizations in India

The April 2012 paper on 'Divine Innovation: Religion and Service Provision by Religious Organizations in India' by Sriya Iyer, Chander Velu and Tirthankar Chakravarty

Divine Innovation: Religion and Service Provision by Religious Organizations in India - Read More…

The Impact of Contract Type on Service Provider Information Requirements

The Impact of Contract Type on Service Provider Information Requirements

The March 2012 paper on 'The Impact of Contract Type on Service Provider Information Requirements' by Rachel Cuthbert, Duncan McFarlane and Andy Neely

The Impact of Contract Type on Service Provider Information Requirements - Read More…

Society’s Grand Challenges: What Role for Services?

Society’s Grand Challenges: What Role for Services?

The February 2012 paper on 'Society’s Grand Challenges: What Role for Services?' by Andy Neely

Society’s Grand Challenges: What Role for Services? - Read More…

Business Model Innovations in Health Care

Business Model Innovations in Health Care

December 2011 paper on 'Business Model Innovations in Health Care' by Sophie Tersago and Ivanka Visnjic

Business Model Innovations in Health Care - Read More…

White Paper: Succeeding through Service Innovation

White Paper: Succeeding through Service Innovation

This White Paper is based on a discussion paper and a feedback process that arose from the Cambridge Service Science, Management and Engineering Symposium, held in July 2007. Overall, more than 150 people contributed to the symposium and the two documents.

White Paper: Succeeding through Service Innovation - Read More…

Filed under:
« November 2019 »
November
SuMoTuWeThFrSa
12
3456789
10111213141516
17181920212223
24252627282930