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Cambridge Service Alliance

At the forefront of service transformation in the digital era

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Find out what the Alliance has been working on:

Society’s Grand Challenges: What Role for Services?

Society’s Grand Challenges: What Role for Services?

The February 2012 paper on 'Society’s Grand Challenges: What Role for Services?' by Andy Neely

Society’s Grand Challenges: What Role for Services? - Read More…

Business Model Innovations in Health Care

Business Model Innovations in Health Care

December 2011 paper on 'Business Model Innovations in Health Care' by Sophie Tersago and Ivanka Visnjic

Business Model Innovations in Health Care - Read More…

White Paper: Succeeding through Service Innovation

White Paper: Succeeding through Service Innovation

This White Paper is based on a discussion paper and a feedback process that arose from the Cambridge Service Science, Management and Engineering Symposium, held in July 2007. Overall, more than 150 people contributed to the symposium and the two documents.

White Paper: Succeeding through Service Innovation - Read More…

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