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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Business Ecosystems: Towards a Classification Model
Business Ecosystems: Towards a Classification Model

Business Ecosystems: Towards a Classification Model

20 April 2017

April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely and Veronica Martinez


Read more at: Webinar - The Ecosystems Value Framework
Webinar - The Ecosystems Value Framework

Webinar - The Ecosystems Value Framework

13 March 2017

13 March 2017 - The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems - Florian Urmetzer


Read more at: Podcast on Ecosystems Value Framework
Podcast on Ecosystems Value Framework

Podcast on Ecosystems Value Framework

23 January 2017

Dr Florian Urmetzer, Senior Research Associate, Cambridge Service Alliance talks about his new paper: The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems. The paper is co-authored with Veronica Martinez and Andy Neely.


Read more at: Ecosystems Value Framework Paper
Ecosystems Value Framework Paper

Ecosystems Value Framework Paper

12 December 2016

The December Paper on 'The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems', by Florian Urmetzer, Veronica Martinez and Andy Neely.


Read more at: Florian Presents at ITEC 2016
Florian Presents at ITEC 2016

Florian Presents at ITEC 2016

18 May 2016

Florian Urmetzer presented at ITEC 2016 on 'Value and Innovation in Ecosystems'


Read more at: Webinar - Mapping Ecosystems: Identifying Service Innovations Tool
Webinar - Mapping Ecosystems: Identifying Service Innovations Tool

Webinar - Mapping Ecosystems: Identifying Service Innovations Tool

13 April 2016

11 April 2016 - Mapping Ecosystems: Identifying Service Innovations Tool - Prof Andy Neely


Read more at: Knowledge Management Capabilities of Lead Firms in Innovation Ecosystems
Knowledge Management Capabilities of Lead Firms in Innovation Ecosystems

Knowledge Management Capabilities of Lead Firms in Innovation Ecosystems

23 November 2015

The November 2015 paper on 'Knowledge Management Capabilities of Lead Firms in Innovation Ecosystems' by Chander Velu


Read more at: Webinar - Business Model Innovation in an Emerging Ecosystem
Webinar - Business Model Innovation in an Emerging Ecosystem

Webinar - Business Model Innovation in an Emerging Ecosystem

22 April 2015

Dr Claire Weiller presents a Webinar on Business Model Innovation in an emerging ecosystem, using Electric Vehicles diffusion as case studies.


Read more at: Business Model Design in an Ecosystem Context
Business Model Design in an Ecosystem Context

Business Model Design in an Ecosystem Context

26 March 2015

The June 2013 paper on 'Business Model Design in an Ecosystem Context' by Claire Weiller and Andy Neely


Read more at: Innovation in Energy Services: New Business Models for Electric Vehicles

Innovation in Energy Services: New Business Models for Electric Vehicles

The aim is to define barriers and enablers of value creation and capture in early electric vehicle (EV) ecosystems. This research will identify the elements of successful business model innovation: value propositions, profit and loss structures, key partners and customer segments (Osterwalder, 2006...


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.