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At the forefront of service transformation in the digital era
 

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Read more at: Webinar on Critical Success Factors

Webinar on Critical Success Factors

Monday, 8 February, 2016 - 14:30 to 15:00

WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event The p resentation recording will be posted online following the event Critical Success Factors - the Shift to Services Dr Veronica Martinez

Read more at: Webinar - Impact of Firm Characteristics on Survival
Webinar - Impact of Firm Characteristics on Survival

Webinar - Impact of Firm Characteristics on Survival

10 February 2015

Webinar by Ornella Benedettini on the Impact of Firm Characteristics on Survival. This was presented on 9 February 2015

Read more at: Webinar recording - Industrial Transformation Towards Service Logic
Webinar recording - Industrial Transformation Towards Service Logic

Webinar recording - Industrial Transformation Towards Service Logic

5 February 2015

Anna Viljakainen discusses her research paper 'Industry Transformation Towards Service Logic: A Business Model Approach' in this partner Webinar series.

Read more at: November Webinar - B2C Lock-in Effect
November Webinar - B2C Lock-in Effect

November Webinar - B2C Lock-in Effect

3 February 2015

November 2014 Webinar - on the Business-to Consumer Lock-in Effect, by Marcus Eurich.

Read more at: Service Typology Webinar - January 2015
Service Typology Webinar - January 2015

Service Typology Webinar - January 2015

3 February 2015

Webinar by Dr Veronica Martinez, on 'Service Typology - A Classification Model for Product-Service Offerings', presented on 12 January 2015.

Read more at: Webinars
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Webinars

csa-admin@eng.cam.ac.uk Cambridge Service Alliance Webinar Series

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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