skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

ServiceMax Webinar Introduced the Shift to Services Programme

last modified Feb 28, 2017 11:16 AM
Introduction to the Shift to Services Executive Programme - Webinar

This new webinar introduces the Shift to Services programme.

A recent interview webinar has hosted by ServiceMax and Field Service News, in order to explain the research and content covered in the Alliance's Shift to Services Executive Programme. In this webinar, Dr Florian Urmetzer and Dr Veronica Martinez explain recent Alliance research and how to design the shift to services in your own organisation. 

This webinar is a taster session for the short course, ‘Making the Shift to Services’, a practical two-day course run by the Cambridge Service Alliance and IfM Education and Consultancy Services that considers how to design the shift to services. Find out more.

2017FebWebinarImageIntrotoS2S

 

RSS Feed Latest news

New Paper - Digital transformation: harnessing digital technologies for the next generation of services

Jun 21, 2019

Check out our recent commentary paper published at the Journal of Services Marketing

The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

View all news