Cambridge Service Alliance
22 May 2017
Welcome to Alliance Visitor, Martin P Fritze, from the Institute for Marketing and Service Research at University of Rostock in Germany.
16 May 2017
We are pleased to announce a new executive programme on Ecosystems Strategy, to be held in Cambridge on 22 November 2017
15 May 2017
May Paper Release on ‘Bridging the Co-creation Gap Between Co-creators, Companies and Living Lab’ by Katharina Greve, Veronica Martinez and Andy Neely
9 May 2017
8 May 2017 - A Process for B2B Partnerships: Designing to deliver capability across companies
3 May 2017
Veronica Martinez invited to National Science Foundation & ISSIP event on Human-Technology Frontier for Smart Services
25 April 2017
Florian Urmetzer presents Ecosystems Mapping and Value Exchange to the UK Defence and Security Innovation Initiative.
20 April 2017
April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely and Veronica Martinez
11 April 2017
In an article for The Manufacturer, Professor Andy Neely takes a look at the five key issues manufacturing industry leaders should focus on if they want to survive in the age of digital disruption.
Webinar by Dr Jingchen Hou, on 10 April 2017 'Investigating risks of outcome-based service contracts from a provider’s perspective'
29 March 2017
A Two-Day Service Excellence Programme has been developed and delivered to Veolia by the Cambridge Service Alliance.
