6 Jun 2018
Theme Update - Blockchains in Smart Services
In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain. The team started with a webinar presentation for the CAT team about the Blockchain platform technology and applications in services and operations. They moved fast to the diagno…
6 Jun 2018
Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer
The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.The OMMS micro-factory project made a great progress this month, we started with a technical meeting to discuss the latest therapeutic treatments for curing cancer and the technology implications for building our wearable device and service business models …
4 Jun 2018
June 2018 Newsletter
Find out what the Cambridge Service Alliance have been doing and how you can get involved.The June 2018 Newsletter from the Cambridge Service Alliance.
4 Jun 2018
Thinking ahead – providing bespoke solutions to future challenges
The Cambridge Service Alliance (CSA) Community of Interest (CoI) inaugural programme of Open Innovation Workshops is designed to enable CSA industrial partners to explore potential solutions to future challenges arising from service transformation in the digital era. Industry partners benefit from working closely and dynamically with University of …
31 May 2018
Rare-events classification: An approach based on Genetic Algorithm and Voronoi Tessellation
by Abdul Rauf Khan, Mohamed Zaki, Henrik Schiøler, and Murat Kulahci.
The paper was accepted at 'The 22nd Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD)', a leading international conference in the areas of knowledge discovery and data mining (KDD).
In this paper, Mohamed and co-authors propose a novel strategy for data…
31 May 2018
Customer Experience Analytics: Dynamic Customer-Centric Model
In this paper, Mohamed Zaki and Andy Neely propose a systematic multi-methods using a text-mining approach to capture and analyze customers’ dataCreating a strong customer experience is a strategic priority for organizations. Companies are leveraging new technologies such as mobile applications, social media platforms, virtual reality, drones and t…
31 May 2018
Linking Firms in Value Business Ecosystems: Towards a Classification Model
Florian Urmetzer, Veronica Martinez and Andy Neely had a paper accepted for publication in the the Journal of Japanese Operations Management and Strategy - Urmetzer, F and Neely, A and Martinez, V (2018) LINKING FIRMS IN VALUE BUSINESS ECOSYSTEMS: TOWARDS A CLASSIFICATION MODEL. The Journal of Japanese Operations Management and StrategyThis paper c…
31 May 2018
Redistributed Manufacturing and the Impact of Big Data
Mohamed Zaki and Andy Neely had a paper accepted for publication in the Production Planning and Control - Zaki, M. E., Theodoulidis, B., Shapira, P., Neely, A. D., & Tepel, M. Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective. Production Planning and Control https://doi.org/10.17863/CAM.13779Digitalisation and the…
30 May 2018
CEMEX Lighthouse Session
Dr Mohamed Zaki has been invited to the first CEMEX Lighthouse session Dr Mohamed Zaki has been invited to the first CEMEX Lighthouse session on 9th April to introduce the Cambridge Service Alliance engagement program to CEMEX global networks. Mohamed spoke about the key trends of service innovation and digital enablement.
30 May 2018
Investigating a Revised Service Transition Concept
In this paper, Ornella and Andy present the validation of a revised conceptual framework of ‘service transition’ that re-interprets the adoption of advanced services by manufacturing firms as a progressive expansion, rather than a shift or migration, of the offering. Thispaperseeksempiricalvalidationofarevisedconceptualframework of‘servicetransitio…
30 May 2018
IfM Briefing Day - Manufacturing a Better World
Dr Florian Urmetzer presented the new aspects of ecosystem mapping and value exchange at the Institute for Manufacturing Briefing DayDr Florian Urmetzer presented the new aspects of ecosystem mapping and value exchange at the Institute for Manufacturing Briefing Day. Please let us know if you would like to know about ecosystem mapping and value exc…
30 May 2018
Neural Networks for the quantification of predictive uncertainty
Tim Pearce will be attending the 35th International Conference on Machine Learning (ICML 2018). Tim is also attending a workshop, part of the conference, and presenting his work on 'Bayesian Inference with Anchored Ensembles of Neural Networks, and Application to Reinforcement Learning'.Tim will be attending the 35th International Conference on Mac…
24 May 2018
May Paper - Enabling Digital Transformation: An Analysis Framework
May Paper on 'Enabling Digital Transformation: An Analysis Framework' by Thayla Zomer, Andy Neely and Veronica MartinezEmbracing the opportunities offered by digitalisation is one of the main challenges and priorities for contemporary firms. The transformation of business processes to take advantage of new digital technologies, however, is a comple…
20 May 2018
Webinar - Service Network and Service Matching
Our May Webinar on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico BarravecchiaTypically, companies struggle to differentiate their offer from others in a crowded market and new service-oriented strategies are often proposed to gain a competitive advantage. This paper introduces the concept of service networ…
3 May 2018
Webinar - Wearable Sensor Technology and Business
9 April 2018 - Wearable Sensor Technology and Business, by Benjamin LucasThis Webinar presents the December 2017 paper on wearable sensor technology and business. Wearable sensor technology presents businesses with compelling opportunities to shed new light on human behavioural processes, within the broader spheres of ubiquitous computing and the i…
