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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Business Model Design in an Ecosystem Context
Business Model Design in an Ecosystem Context

Business Model Design in an Ecosystem Context

26 March 2015

The June 2013 paper on 'Business Model Design in an Ecosystem Context' by Claire Weiller and Andy Neely


Read more at: Barriers to Servitization
Barriers to Servitization

Barriers to Servitization

26 March 2015

The October 2013 paper on 'Barriers to Servitization: Results of a Systematic Literature Review' by Jingchen Hou and Andy Neely


Read more at: The Servitization of Germany: An International Comparison
The Servitization of Germany: An International Comparison

The Servitization of Germany: An International Comparison

26 March 2015

The November 2013 Paper on 'The Servitization of Germany: An International Comparison' by Andy Neely


Read more at: Product Safety in a World of Services: Through-Life Accountability
Product Safety in a World of Services: Through-Life Accountability

Product Safety in a World of Services: Through-Life Accountability

26 March 2015

The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson


Read more at: A Taxonomy of Data-driven Business Models used by Start-up Firms
A Taxonomy of Data-driven Business Models used by Start-up Firms

A Taxonomy of Data-driven Business Models used by Start-up Firms

26 March 2015

The March 2014 Paper on 'Big Data for Big Business? A Taxonomy of Data-driven Business Models used by Start-up Firms' by Philipp Max Hartmann, Mohamed Zaki, Niels Feldmann and Andy Neely


Read more at: Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts
Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

26 March 2015

The April 2014 Paper on 'Case Studies: Analysing the Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts' by Jingchen Hou and Andy Neely


Read more at: Optimising Asset Management within Complex Service Networks: The Role of Data
Optimising Asset Management within Complex Service Networks: The Role of Data

Optimising Asset Management within Complex Service Networks: The Role of Data

26 March 2015

The May 2014 Paper on 'Optimising Asset Management within Complex Service Networks: The Role of Data' by Mohamed Zaki and Andy Neely


Read more at: Data and Analytics - Data–Driven Business Models
Data and Analytics - Data–Driven Business Models

Data and Analytics - Data–Driven Business Models

5 March 2015

The February 2015 Paper on 'Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation' by Josh Brownlow, Mohamed Zaki, Andy Neely and Florian Urmetzer.


Read more at: New EPSRC-Funded Netowrk - RECODE

New EPSRC-Funded Netowrk - RECODE

16 February 2015

Two Alliance researchers are part of a new EPSRC-funded Redistriburted Manufacturing Network. The network will be focused on 'Consumer Goods, Big Data, and Redistributed Manufacturing'. It is a two-year project which will be known as the 'RECODE Network'.


Read more at: Presentations at Caterpillar Conferences
Presentations at Caterpillar Conferences

Presentations at Caterpillar Conferences

16 February 2015

Andy Neely recently presented on the topic of ‘How to Enable the Shift to Services and Solutions’ at two Caterpillar dealer conferences.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues