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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

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Read more at: Launch of EPSRC-Funded RECODE Network

Launch of EPSRC-Funded RECODE Network

18 May 2015

Invitation to the Launch of the EPSRC-Funded Redistributed Manufacturing Network IDEALondon 69 Wilson Street Shoreditch EC2A 2BB 3rd June 2015 - 10am – 4pm

Read more at: Capability-Based View of Service Transitions
Capability-Based View of Service Transitions

Capability-Based View of Service Transitions

30 April 2015

The April 2015 Monthly Paper, on 'A Capability-Based View of Service Transitions' by Ornella Benedettini, Jane Davies and Andy Neely

Read more at: Podcasts - Big Data and Analytics
Podcasts - Big Data and Analytics

Podcasts - Big Data and Analytics

14 April 2015

If Big Data is the 'New Oil' for Business - How Should Firms Go About Using It? Podcast Interviews with Andy Neely and Mohamed Zaki

Read more at: Society’s Grand Challenges: What Role for Services?
Society’s Grand Challenges: What Role for Services?

Society’s Grand Challenges: What Role for Services?

27 March 2015

The February 2012 paper on 'Society’s Grand Challenges: What Role for Services?' by Andy Neely

Read more at: The Impact of Contract Type on Service Provider Information Requirements
The Impact of Contract Type on Service Provider Information Requirements

The Impact of Contract Type on Service Provider Information Requirements

27 March 2015

The March 2012 paper on 'The Impact of Contract Type on Service Provider Information Requirements' by Rachel Cuthbert, Duncan McFarlane and Andy Neely

Read more at: Another Performance Paradox? A refined view on the performance impact of servitization
Another Performance Paradox? A refined view on the performance impact of servitization

Another Performance Paradox? A refined view on the performance impact of servitization

27 March 2015

The May 2012 paper on 'Another performance paradox? A refined view on the performance impact of servitization' by Ivanka Visnjic, Andy Neely and Frank Wiengarten

Read more at: Complexity in Services: an interpretative framework
Complexity in Services: an interpretative framework

Complexity in Services: an interpretative framework

27 March 2015

The June 2012 paper on 'Complexity in Services: an interpretative framework' by Ornella Benedettini and Andy Neely

Read more at: Organising Servitization: an in-depth case study
Organising Servitization: an in-depth case study

Organising Servitization: an in-depth case study

27 March 2015

The August 2012 paper on 'Organising Servitization: an in-depth case study' by Taija Turunen and Andy Neely

Read more at: Factors Influencing Service Complexity
Factors Influencing Service Complexity

Factors Influencing Service Complexity

27 March 2015

October 2012 paper on 'Factors Influencing Service Complexity: The Perspective of Servitized Manufacturers', by Ornella Benedettini and Andy Neely.

Read more at: Firm’s characteristics and servitization performance: A bankruptcy perspective
Firm’s characteristics and servitization performance: A bankruptcy perspective

Firm’s characteristics and servitization performance: A bankruptcy perspective

26 March 2015

The May 2013 paper on 'Firm’s characteristics and servitization performance: A bankruptcy perspective' by Ornella Benedettini, Morgan Swink and Andy Neely

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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