skip to content
Home

Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

News Subscribe to News

Read more at: Alliance Visitor - Martin Fritze
Alliance Visitor - Martin Fritze

Alliance Visitor - Martin Fritze

22 May 2017

Welcome to Alliance Visitor, Martin P Fritze, from the Institute for Marketing and Service Research at University of Rostock in Germany.

Read more at: New Executive Courses on Ecosystems Strategy
New Executive Courses on Ecosystems Strategy

New Executive Courses on Ecosystems Strategy

16 May 2017

We are pleased to announce a new executive programme on Ecosystems Strategy, to be held in Cambridge on 22 November 2017

Read more at: Bridging the Co-Creation Gap
Bridging the Co-Creation Gap

Bridging the Co-Creation Gap

15 May 2017

May Paper Release on ‘Bridging the Co-creation Gap Between Co-creators, Companies and Living Lab’ by Katharina Greve, Veronica Martinez and Andy Neely

Read more at: Webinar - A Process for B2B Partnerships
Webinar - A Process for B2B Partnerships

Webinar - A Process for B2B Partnerships

9 May 2017

8 May 2017 - A Process for B2B Partnerships: Designing to deliver capability across companies

Read more at: ISSIP/NSF Workshop
ISSIP/NSF Workshop

ISSIP/NSF Workshop

3 May 2017

Veronica Martinez invited to National Science Foundation & ISSIP event on Human-Technology Frontier for Smart Services

Read more at: UK Defence and Security Innovation Initiative Event
UK Defence and Security Innovation Initiative Event

UK Defence and Security Innovation Initiative Event

25 April 2017

Florian Urmetzer presents Ecosystems Mapping and Value Exchange to the UK Defence and Security Innovation Initiative.

Read more at: Business Ecosystems: Towards a Classification Model
Business Ecosystems: Towards a Classification Model

Business Ecosystems: Towards a Classification Model

20 April 2017

April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely and Veronica Martinez

Read more at: Leadership in the Age of Digital Disruption
Leadership in the Age of Digital Disruption

Leadership in the Age of Digital Disruption

11 April 2017

In an article for The Manufacturer, Professor Andy Neely takes a look at the five key issues manufacturing industry leaders should focus on if they want to survive in the age of digital disruption.

Read more at: Webinar - Investigating risks of outcome-based service contracts from a provider's perspective
Webinar - Investigating risks of outcome-based service contracts from a provider's perspective

Webinar - Investigating risks of outcome-based service contracts from a provider's perspective

11 April 2017

Webinar by Dr Jingchen Hou, on 10 April 2017 'Investigating risks of outcome-based service contracts from a provider’s perspective'

Read more at: Service Excellent Programme Delivered to Veolia
Service Excellent Programme Delivered to Veolia

Service Excellent Programme Delivered to Veolia

29 March 2017

A Two-Day Service Excellence Programme has been developed and delivered to Veolia by the Cambridge Service Alliance.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.

 

 


Contact us

 

Study at Cambridge

About the University

Research at Cambridge