skip to content
Home

Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

News Subscribe to News

Read more at: Barriers to Servitization
Barriers to Servitization

Barriers to Servitization

26 March 2015

The October 2013 paper on 'Barriers to Servitization: Results of a Systematic Literature Review' by Jingchen Hou and Andy Neely

Read more at: The Servitization of Germany: An International Comparison
The Servitization of Germany: An International Comparison

The Servitization of Germany: An International Comparison

26 March 2015

The November 2013 Paper on 'The Servitization of Germany: An International Comparison' by Andy Neely

Read more at: Industry transformation towards service logic
Industry transformation towards service logic

Industry transformation towards service logic

26 March 2015

The December 2013 Paper on 'Industry transformation towards service logic: A business model approach' by Anna Viljakainen, Marja Toivonen and Maiju Aikala

Read more at: Designing Competitive Service Models'
Designing Competitive Service Models'

Designing Competitive Service Models'

26 March 2015

The January 2014 Paper on 'Designing Competitive Service Models' by Veronica Martinez and Trevor Turner

Read more at: Product Safety in a World of Services: Through-Life Accountability
Product Safety in a World of Services: Through-Life Accountability

Product Safety in a World of Services: Through-Life Accountability

26 March 2015

The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson

Read more at: A Taxonomy of Data-driven Business Models used by Start-up Firms
A Taxonomy of Data-driven Business Models used by Start-up Firms

A Taxonomy of Data-driven Business Models used by Start-up Firms

26 March 2015

The March 2014 Paper on 'Big Data for Big Business? A Taxonomy of Data-driven Business Models used by Start-up Firms' by Philipp Max Hartmann, Mohamed Zaki, Niels Feldmann and Andy Neely

Read more at: Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts
Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

26 March 2015

The April 2014 Paper on 'Case Studies: Analysing the Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts' by Jingchen Hou and Andy Neely

Read more at: Optimising Asset Management within Complex Service Networks: The Role of Data
Optimising Asset Management within Complex Service Networks: The Role of Data

Optimising Asset Management within Complex Service Networks: The Role of Data

26 March 2015

The May 2014 Paper on 'Optimising Asset Management within Complex Service Networks: The Role of Data' by Mohamed Zaki and Andy Neely

Read more at: Small Details that Make Big Differences
Small Details that Make Big Differences

Small Details that Make Big Differences

26 March 2015

June 2014 Paper on 'Small Details that Make Big Differences: a radical approach to consumption experience as a firm’s differentiating strategy' by Ruth Bolton, Anders Gustafsson, Janet McColl-Kennedy, Nancy Sirianni, David Tse

Read more at: Systems Architectures and Innovation
Systems Architectures and Innovation

Systems Architectures and Innovation

26 March 2015

The July 2014 Paper on 'Systems Architectures and Innovation: The Modularity-Integrality Framework' by Stefano Miraglia

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


Contact us

 

Study at Cambridge

About the University

Research at Cambridge