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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study
Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

14 June 2016

Facilitating Co-Creation in Living Labs - The Josephs Study - Katharina Greve


Read more at: June 2016 Newsletter
June 2016 Newsletter

June 2016 Newsletter

1 June 2016

The June 2016 Release of the Alliance Newsletter


Read more at: Global Engineering Services Paper Accepted to JOM
Global Engineering Services Paper Accepted to JOM

Global Engineering Services Paper Accepted to JOM

26 May 2016

Andy Neely had a paper accepted for publication in the Journal of Operations Management - Zhang, Y.; Gregory, M.J. and Neely, A.D. (2016) “Global Engineering Services: Shedding Light on Network Capabilities”, Journal of Operations Management, 42–43, March, pp. 80–94.


Read more at: RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing
RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing

RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing

24 May 2016

The final report from this 9-month feasibility study is now available, which seeks to address the key research question: 'How can big data impact redistributed manufacturing in the consumer goods industry?'


Read more at: 2016 POMS CSO Mini-Conference
2016 POMS CSO Mini-Conference

2016 POMS CSO Mini-Conference

18 May 2016

Details and Material from the 2016 POMS College of Service Operations Mini Conference, organised by Ornella Benedettini and Liana Victorino.


Read more at: Jingchen Hou Comment Piece on Supplying Innovation
Jingchen Hou Comment Piece on Supplying Innovation

Jingchen Hou Comment Piece on Supplying Innovation

17 May 2016

In a comment on the University Research Site Jinchen Hou comments on how members of complex supply chains can form alliances, in order to unlock the innovation that’s often hiding within individual companies


Read more at: RECODE Sandpit
RECODE Sandpit

RECODE Sandpit

17 May 2016

Mohamed Zaki participated in the RECODE Sandpit on 2nd and 3rd March 2016.


Read more at: Community of Interest Meeting - April - 'Ecosystems'
Community of Interest Meeting - April - 'Ecosystems'

Community of Interest Meeting - April - 'Ecosystems'

17 May 2016

Details of the April 2016 Community of Interest Meeting, which was held in Cambridge on the topic of 'Ecosystems: different types of ecosystems and difference in best practice'.


Read more at: Upcoming Webinar for Policy Makers
Upcoming Webinar for Policy Makers

Upcoming Webinar for Policy Makers

17 May 2016

Invite for Policy Makers to attend a Webinar on 'Facilitating Co-creating in Living Labs: The JOSEPHS study'. 1 July 2016 at 11.00.


Read more at: Facilitating co-creation in living labs: The JOSEPHS study
Facilitating co-creation in living labs: The JOSEPHS study

Facilitating co-creation in living labs: The JOSEPHS study

16 May 2016

May paper on 'Facilitating co-creation in living labs: The JOSEPHS study', by Katharina Greve, Veronica Martinez, Julia Jonas, Andy Neely and Kathrin Möslein


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.