skip to content
Home

Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

News Subscribe to News

Read more at: Podcast - More Services More Value for Manufacturing Firms
Podcast - More Services More Value for Manufacturing Firms

Podcast - More Services More Value for Manufacturing Firms

12 May 2016

In a new podcast Dr Florian Urmetzer explains how value is defined in modern manufacturing processes and why more and more firms are providing services alongside traditional product offerings but how they in turn need to be more in tune with their customer’s needs.

Read more at: Webinar - Supplying Innovation - Jingchen Hou
Webinar - Supplying Innovation - Jingchen Hou

Webinar - Supplying Innovation - Jingchen Hou

10 May 2016

Supplying Innovation - Unlocking Innovative Behaviours in the Supply Chain - Jingchen Hou, Cambridge Service Alliance, and Keith Wishart, IBM

Read more at: Engineering Services - Unpacking Value Exchange
Engineering Services - Unpacking Value Exchange

Engineering Services - Unpacking Value Exchange

3 May 2016

April paper on 'Engineering Services: Unpacking Value Exchange', by Florian Urmetzer, Andy Neely, Veronica Martinez

Read more at: EuBC Research Award 2016 - Florian Urmetzer
EuBC Research Award 2016 - Florian Urmetzer

EuBC Research Award 2016 - Florian Urmetzer

21 April 2016

EuBC Research Award 2016 awarded to Dr Florian Urmetzer.

Read more at: Enabling the 4th Industrial Revolution
Enabling the 4th Industrial Revolution

Enabling the 4th Industrial Revolution

19 April 2016

Article by Andy Neely appears in Field Service News, Issue 11, March/April 2016

Read more at: Podcast Interview - Supplying Innovation: unlocking innovative behaviours in the supply chain
Podcast Interview - Supplying Innovation: unlocking innovative behaviours in the supply chain

Podcast Interview - Supplying Innovation: unlocking innovative behaviours in the supply chain

13 April 2016

Interview with author, Jinchen Hou, on the white paper 'Supplying Innovation: unlocking innovative behaviours in the supply chain', co-authored with IBM.

Read more at: Webinar - Mapping Ecosystems: Identifying Service Innovations Tool
Webinar - Mapping Ecosystems: Identifying Service Innovations Tool

Webinar - Mapping Ecosystems: Identifying Service Innovations Tool

13 April 2016

11 April 2016 - Mapping Ecosystems: Identifying Service Innovations Tool - Prof Andy Neely

Read more at: Supplying Innovation - Unlocking Behaviours in the Supply Chain
Supplying Innovation - Unlocking Behaviours in the Supply Chain

Supplying Innovation - Unlocking Behaviours in the Supply Chain

21 March 2016

March Paper on 'Supplying Innovation - Unlocking Innovative Behaviours in the Supply Chain', by Jingchen Hou, Keith Wishart, Jonathan Baker-Brian, Claire Vine

Read more at: Webinar - Analysis of Health Service Stakeholder Networks: Insights from Social Media
Webinar - Analysis of Health Service Stakeholder Networks: Insights from Social Media

Webinar - Analysis of Health Service Stakeholder Networks: Insights from Social Media

15 March 2016

Webinar from 14 March 2016 - A Small-scale Analysis of Health Service Stakeholder Networks: Insights from Social Media - by Benjamin Lucas

Read more at: Industry Day Conference - Growing Services in age of Digital Disruption
Industry Day Conference - Growing Services in age of Digital Disruption

Industry Day Conference - Growing Services in age of Digital Disruption

14 March 2016

Industry conference on 'Growing your service business in an age of digital disruption', held during Cambridge Service Week 2016, on Tuesday 11 October 2016, Moller Centre, Cambridge, UK

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


Contact us

 

Study at Cambridge

About the University

Research at Cambridge