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Read more at: March 2016 Newsletter Released
March 2016 Newsletter Released

March 2016 Newsletter Released

1 March 2016

March 2016 Newsletter

Read more at: Podcast - Academia and Manufacturing
Podcast - Academia and Manufacturing

Podcast - Academia and Manufacturing

25 February 2016

Podcast interview with Andy Neely on the importance of academia to the manufacturing landscape.

Read more at: Data Disruption and New Business Models in the Education Sector
Data Disruption and New Business Models in the Education Sector

Data Disruption and New Business Models in the Education Sector

23 February 2016

Dr Mohamed Zaki discusses data disruption and new business models in the education sector in this blog from the Cambridge University Press Thought Leadership Blog.

Read more at: Career Profile Talk - Dr Mohamed Zaki
Career Profile Talk - Dr Mohamed Zaki

Career Profile Talk - Dr Mohamed Zaki

23 February 2016

Video - Dr Mohamed Zaki, Alliance Big Data and Analytics research lead, gives a career talk profile to Cambridge Unveristy Press Education department. Find out how he came to research in this area and his background studies.

Read more at: European Operations Management Service Forum in Nuremberg
European Operations Management Service Forum in Nuremberg

European Operations Management Service Forum in Nuremberg

23 February 2016

European Operations Management Service Forum in Nuremberg

Read more at: Co-creation Workshops at JOSEPHS
Co-creation Workshops at JOSEPHS

Co-creation Workshops at JOSEPHS

23 February 2016

Prof Andy Neely, Dr Veronica Martinez, Prof Kathrin Moeslein, Julia Jonas and Katharine Greve launched two workshops in The JOSEPHS Living Lab in Nurenberg, Germany on 4-5 Feb, 2016

Read more at: President Fox Visits the IfM and Alliance
President Fox Visits the IfM and Alliance

President Fox Visits the IfM and Alliance

23 February 2016

Former President of Mexico, Vicente Fox and his wife Marta Sahagún de Fox visit the IfM and researchers of the Cambridge Service Alliance.

Read more at: Customer Experience Management and Big Data Workshop
Customer Experience Management and Big Data Workshop

Customer Experience Management and Big Data Workshop

22 February 2016

1st Academic-Practitioner Research with Impact Workshop 'Customer Experience Management (CEM) and Big Data'

Read more at: A Small-scale Analysis of Health Service Stakeholder Networks: Insights from Social Media
A Small-scale Analysis of Health Service Stakeholder Networks: Insights from Social Media

A Small-scale Analysis of Health Service Stakeholder Networks: Insights from Social Media

22 February 2016

February Paper on 'A Small-scale Analysis of Health Service Stakeholder Networks: Insights from Social Media' by Jessica Wyllie, Benjamin Lucas, Brent Kitchens, Ben Kozary, Mohamed Zaki, and Jamie Carlson

Read more at: Webinar - Seven Critical Success Factors in the Shift to Services
Webinar - Seven Critical Success Factors in the Shift to Services

Webinar - Seven Critical Success Factors in the Shift to Services

11 February 2016

February 2016 Webinar by Dr Veronica Martinez on the recent report: 'Seven Critical Success Factors in the Shift to Services'

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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