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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Managing Decision-Making and Cannibalization for Parallel Business Models
Managing Decision-Making and Cannibalization for Parallel Business Models

Managing Decision-Making and Cannibalization for Parallel Business Models

26 March 2015

The July 2013 paper on 'Managing Decision-Making and Cannibalization for Parallel Business Models' by Chander Velu and Philip Stiles


Read more at: Data Quality Assessment: The Hybrid Approach
Data Quality Assessment: The Hybrid Approach

Data Quality Assessment: The Hybrid Approach

26 March 2015

The August 2013 paper on 'Data Quality Assessment: The Hybrid Approach' by Philip Woodall, Alexander Borek, and Ajith Kumar Parlikad


Read more at: Barriers to Servitization
Barriers to Servitization

Barriers to Servitization

26 March 2015

The October 2013 paper on 'Barriers to Servitization: Results of a Systematic Literature Review' by Jingchen Hou and Andy Neely


Read more at: The Servitization of Germany: An International Comparison
The Servitization of Germany: An International Comparison

The Servitization of Germany: An International Comparison

26 March 2015

The November 2013 Paper on 'The Servitization of Germany: An International Comparison' by Andy Neely


Read more at: Industry transformation towards service logic
Industry transformation towards service logic

Industry transformation towards service logic

26 March 2015

The December 2013 Paper on 'Industry transformation towards service logic: A business model approach' by Anna Viljakainen, Marja Toivonen and Maiju Aikala


Read more at: Designing Competitive Service Models'
Designing Competitive Service Models'

Designing Competitive Service Models'

26 March 2015

The January 2014 Paper on 'Designing Competitive Service Models' by Veronica Martinez and Trevor Turner


Read more at: Product Safety in a World of Services: Through-Life Accountability
Product Safety in a World of Services: Through-Life Accountability

Product Safety in a World of Services: Through-Life Accountability

26 March 2015

The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson


Read more at: A Taxonomy of Data-driven Business Models used by Start-up Firms
A Taxonomy of Data-driven Business Models used by Start-up Firms

A Taxonomy of Data-driven Business Models used by Start-up Firms

26 March 2015

The March 2014 Paper on 'Big Data for Big Business? A Taxonomy of Data-driven Business Models used by Start-up Firms' by Philipp Max Hartmann, Mohamed Zaki, Niels Feldmann and Andy Neely


Read more at: Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts
Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

26 March 2015

The April 2014 Paper on 'Case Studies: Analysing the Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts' by Jingchen Hou and Andy Neely


Read more at: Optimising Asset Management within Complex Service Networks: The Role of Data
Optimising Asset Management within Complex Service Networks: The Role of Data

Optimising Asset Management within Complex Service Networks: The Role of Data

26 March 2015

The May 2014 Paper on 'Optimising Asset Management within Complex Service Networks: The Role of Data' by Mohamed Zaki and Andy Neely