Telegraph article - The Six Burning Questions for Firms Looking to Make Money from Big Data
14 April 2015
The six burning questions for firms looking to make money from big data In this article reported in the Telegraph on 10 April 2015, Andy Neely asks how firms should go about reaping the potential financial rewards of big data.
Towards Understanding the Value of the Client’s Aspirations and Fears in Complex, Long-term Service Contracts
27 March 2015
The January 2012 paper on 'Towards Understanding the Value of the Client’s Aspirations and Fears in Complex, Long-term Service Contracts', by John Mills
Divine Innovation: Religion and Service Provision by Religious Organizations in India
27 March 2015
The April 2012 paper on 'Divine Innovation: Religion and Service Provision by Religious Organizations in India' by Sriya Iyer, Chander Velu and Tirthankar Chakravarty
Another Performance Paradox? A refined view on the performance impact of servitization
27 March 2015
The May 2012 paper on 'Another performance paradox? A refined view on the performance impact of servitization' by Ivanka Visnjic, Andy Neely and Frank Wiengarten