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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Why Do Servitized Firms Fail - A Risk-Based Expanation
Why Do Servitized Firms Fail - A Risk-Based Expanation

Why Do Servitized Firms Fail - A Risk-Based Expanation

16 December 2015

The December paper 'Why Do Servitized Firms Fail - A Risk-Based Explanation' by Ornella Benedettini, Andy Neely and Morgan Swink


Read more at: Webinar - A Transition Towards a Data-Driven Business Model
Webinar - A Transition Towards a Data-Driven Business Model

Webinar - A Transition Towards a Data-Driven Business Model

15 December 2015

In the latest Webinar from the Alliance, Mohamed Zaki the recent report from the Alliance, 'Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry'.


Read more at: Manufacturing Analytics: The role of Big Data in the Future of Manufacturing

Manufacturing Analytics: The role of Big Data in the Future of Manufacturing

Monday, 1 February, 2016 - 09:00 to 17:00

Cambridge Big Data-EPSRC Collaborative Workshop


Read more at: New Workshop Announcement - Manufacturing Analytics

New Workshop Announcement - Manufacturing Analytics

24 November 2015

Workshop on 'Manufacturing Analytics: The role of Big Data in the Future of Manufacturing' 1 February 2016, IfM, University of Cambridge


Read more at: Webinar - November - How Industry Evolution and Conditions affect Servitization
Webinar - November - How Industry Evolution and Conditions affect Servitization

Webinar - November - How Industry Evolution and Conditions affect Servitization

19 November 2015

Webinar given by Prof Ivanka Visnjic on 'How Do Industry Evolution and Industry Conditions Prompt Product Firms to Offer Services'


Read more at: Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry
Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry

Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry

29 September 2015

Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry Mohamed Zaki, Tor Lillegraven and Andy Neely Cambridge Service Alliance, University of Cambridge


Read more at: Podcast - Internet of Animal Health Things - Opportunities and Challenges
Podcast - Internet of Animal Health Things - Opportunities and Challenges

Podcast - Internet of Animal Health Things - Opportunities and Challenges

24 September 2015

Podcast by Daniel Smith and Scott Lyle from the Centre for Digital Innovation, Zoetis and Mohamed Zaki from the Cambridge Service Alliance, University of Cambridge. The Podcast looks at how internet technology is changing animal production techniques on the farm even in the more remote rural areas.


Read more at: The Internet of Animal Health Things - Opportunities and Challenges
The Internet of Animal Health Things - Opportunities and Challenges

The Internet of Animal Health Things - Opportunities and Challenges

23 July 2015

Case Study Report The Internet of Animal Health Things: Opportunities and Challenges Daniel Smith, Scott Lyle, Al Berry, Nicola Manning, Centre for Digital Innovation, Zoetis Mohamed Zaki, Andy Neely, Cambridge Service Alliance, University of Cambridge


Read more at: When Innovation Follows Promise
When Innovation Follows Promise

When Innovation Follows Promise

23 July 2015

When Innovation Follows Promise - Why service innovation is different, and why that matters Ivanka Visnjic, Taija Turunen and Andy Neely


Read more at: The Future of Servitization: Technologies that will make a difference
The Future of Servitization: Technologies that will make a difference

The Future of Servitization: Technologies that will make a difference

1 July 2015

This Executive Briefing provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.