News

June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'

26 June 2018

June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'

Co-creation in Practice: Objectives and Outcomes

22 June 2018

Katharina Greve attended the 25th Innovation and Product Development Management Conference (IPDMC) at the Faculty of Engineering, University of Porto, Portugal.

Webinar - High-Quality Prediction Intervals for Deep Learning

11 June 2018

11 June 2018 - High-Quality Prediction Intervals for Deep Learning: A Distribution-Free, Ensembled Approach - by Tim Pearce, Mohamed Zaki, Alexandra Brintrup, Andy Neely

Theme Update - Blockchains in Smart Services

6 June 2018

In May, Veronica and her team worked very hard on the first practical phase of the project – the Codification of the Blockchain Prototype for the CAT/Perkins’ Supply Chain.

Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

6 June 2018

The OMMS micro-factory project lead by Dr Veronica Martinez made a great progress this month.

June 2018 Newsletter

4 June 2018

Find out what the Cambridge Service Alliance have been doing and how you can get involved.

Thinking ahead – providing bespoke solutions to future challenges

4 June 2018

The Cambridge Service Alliance (CSA) Community of Interest (CoI) inaugural programme of Open Innovation Workshops is designed to enable CSA industrial partners to explore potential solutions to future challenges arising from service transformation in the digital era. Industry partners benefit from working closely and dynamically with University of Cambridge researchers and other CSA-selected industry partners to explore emerging digital technologies and examine their potential for providing seamless solutions to real industry challenges and deliver value to business.

Rare-events classification: An approach based on Genetic Algorithm and Voronoi Tessellation

31 May 2018

by Abdul Rauf Khan, Mohamed Zaki, Henrik Schiøler, and Murat Kulahci. The paper was accepted at 'The 22nd Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD)', a leading international conference in the areas of knowledge discovery and data mining (KDD). In this paper, Mohamed and co-authors propose a novel strategy for data mining based on partitioning of the feature space through Voronoi tessellation and Genetic Algorithm, where the latter is applied to solve a combinatorial optimization problem.

Customer Experience Analytics: Dynamic Customer-Centric Model

31 May 2018

In this paper, Mohamed Zaki and Andy Neely propose a systematic multi-methods using a text-mining approach to capture and analyze customers’ data

Linking Firms in Value Business Ecosystems: Towards a Classification Model

31 May 2018

Florian Urmetzer, Veronica Martinez and Andy Neely had a paper accepted for publication in the the Journal of Japanese Operations Management and Strategy - Urmetzer, F and Neely, A and Martinez, V (2018) LINKING FIRMS IN VALUE BUSINESS ECOSYSTEMS: TOWARDS A CLASSIFICATION MODEL. The Journal of Japanese Operations Management and Strategy

June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'

Co-creation in Practice: Objectives and Outcomes

Webinar - High-Quality Prediction Intervals for Deep Learning

Theme Update - Blockchains in Smart Services

Project Update - OMMS: the Wireless Micro-Factory that will Treat People with Cancer

June 2018 Newsletter

Thinking ahead – providing bespoke solutions to future challenges

Rare-events classification: An approach based on Genetic Algorithm and Voronoi Tessellation

Customer Experience Analytics: Dynamic Customer-Centric Model

Linking Firms in Value Business Ecosystems: Towards a Classification Model

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