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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: December 2014 Community of Interest
December 2014 Community of Interest

December 2014 Community of Interest

16 February 2015

The December 2014 Community of Interest Meeting - on Service Metrics.


Read more at: Taiwan - Manufacturing Servitization Programme
Taiwan - Manufacturing Servitization Programme

Taiwan - Manufacturing Servitization Programme

16 February 2015

Special interest group of Taiwanese industrial firms to attend the Cambridge Service Design Programme.


Read more at: Service Innovation Programme in Doha
Service Innovation Programme in Doha

Service Innovation Programme in Doha

16 February 2015

The Service Innovation course was run in Doha, Nov 2014, for the Qatar Leadership Centre.


Read more at: Presentations at Caterpillar Conferences
Presentations at Caterpillar Conferences

Presentations at Caterpillar Conferences

16 February 2015

Andy Neely recently presented on the topic of ‘How to Enable the Shift to Services and Solutions’ at two Caterpillar dealer conferences.


Read more at: Webinar - Impact of Firm Characteristics on Survival
Webinar - Impact of Firm Characteristics on Survival

Webinar - Impact of Firm Characteristics on Survival

10 February 2015

Webinar by Ornella Benedettini on the Impact of Firm Characteristics on Survival. This was presented on 9 February 2015


Read more at: The Future of Services in a Digital Age - Summary

The Future of Services in a Digital Age - Summary

5 February 2015

Conference Summary, Podcasts and Presentations from Service Week 2014.


Read more at: Service Business Model Innovation
Service Business Model Innovation

Service Business Model Innovation

5 February 2015

Andy Neely gave a speech on Service Business Model Innovation at the Royal Society during a seminar organised jointly by BAE Systems and the Economic and Social Research Council.


Read more at: Webinar recording - Industrial Transformation Towards Service Logic
Webinar recording - Industrial Transformation Towards Service Logic

Webinar recording - Industrial Transformation Towards Service Logic

5 February 2015

Anna Viljakainen discusses her research paper 'Industry Transformation Towards Service Logic: A Business Model Approach' in this partner Webinar series.


Read more at: November Webinar - B2C Lock-in Effect
November Webinar - B2C Lock-in Effect

November Webinar - B2C Lock-in Effect

3 February 2015

November 2014 Webinar - on the Business-to Consumer Lock-in Effect, by Marcus Eurich.


Read more at: In the News - Is Big Data ever going to be for small businesses?
In the News - Is Big Data ever going to be for small businesses?

In the News - Is Big Data ever going to be for small businesses?

3 February 2015

Interview with Andy Neely in 'Real Business', 24 November 2014