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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Podcast - Academia and Manufacturing
Podcast - Academia and Manufacturing

Podcast - Academia and Manufacturing

25 February 2016

Podcast interview with Andy Neely on the importance of academia to the manufacturing landscape.


Read more at: European Operations Management Service Forum in Nuremberg
European Operations Management Service Forum in Nuremberg

European Operations Management Service Forum in Nuremberg

23 February 2016

European Operations Management Service Forum in Nuremberg


Read more at: Webinar - Seven Critical Success Factors in the Shift to Services
Webinar - Seven Critical Success Factors in the Shift to Services

Webinar - Seven Critical Success Factors in the Shift to Services

11 February 2016

February 2016 Webinar by Dr Veronica Martinez on the recent report: 'Seven Critical Success Factors in the Shift to Services'


Read more at: Manufacturing Analytics Workshop
Manufacturing Analytics Workshop

Manufacturing Analytics Workshop

9 February 2016

Mohamed Zaki, Philip Woodall and Andy Neely recently ran a workshop on Manufacturing Analytics: The role of Big Data in the Future of Manufacturing. The workshop was held at the Institute for Manufacturing (IfM) on 1 February 2016 and was funded by the Cambridge Big Data-EPSRC Collaborative Workshops Fund.


Read more at: Podcast on Seven Critical Success Factors
Podcast on Seven Critical Success Factors

Podcast on Seven Critical Success Factors

25 January 2016

Individual Podcasts from Professor Andy Neely and Dr Veronica Martinez on the 'Seven Critical Success Factors in the Shift to Services' Executive Briefing


Read more at: Podcast - Seven Critical Success Factors - Authors Podcast
Podcast - Seven Critical Success Factors - Authors Podcast

Podcast - Seven Critical Success Factors - Authors Podcast

25 January 2016

Podcast by authors of the 'Seven Critical Success Factors in the Shift to Services' Executive Briefing, including Veronica Martinez, University of Cambridge, Andy Neely, University of Cambridge, Neil Allison, Pearson, Monica Lund, Pearson, Dav Bisessar, IBM, Stewart Leinster-Evans, BAE Systems, Graham Pennington, BAE Systems and Daniel Smith, Zoetis.


Read more at: Seven Critical Success Factors in the Shift to Services
Seven Critical Success Factors in the Shift to Services

Seven Critical Success Factors in the Shift to Services

21 January 2016

Latest Executive Briefing on Critical Success Factors in the Shift to Services, by Veronica Martinez, Andy Neely, Florian Urmetzer, Neil Allison, Monica Lund, Dav Bisessar, Thomas Bucklar, Stewart Leinster-Evans, Graham Pennington and Daniel Smith


Read more at: Webinar - Innovating Your Business Model: The Capability Assessment Tool
Webinar - Innovating Your Business Model: The Capability Assessment Tool

Webinar - Innovating Your Business Model: The Capability Assessment Tool

12 January 2016

11 January 2016 - Innovating Your Business Model: The Capability Assessment Tool - Professor Andy Neely


Read more at: From Processes to Promise - White Paper
From Processes to Promise - White Paper

From Processes to Promise - White Paper

12 January 2016

'From Processes to Promise: How complex service providers use business model innovation to deliver sustainable growth' - White Paper released at Service Week, 21 September 2011. Executive Summary: The ‘pure’ service sector represents three quarters of the developed world’s economy. Forty per cent of manufacturing firms...


Read more at: Webinar - Innovating Your Business Model: The Capability Assessment Tool

Webinar - Innovating Your Business Model: The Capability Assessment Tool

Monday, 11 January, 2016 - 14:30 to 15:00

Webinar - 11 January 2016


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.