Latest executive briefing on engaging front-line employees in service innovation, by Florian Urmetzer, Stefan Titz, Veronica Martinez and Andy Neely

Webinar for Policy Makers - 'Facilitating Co-Creation in Living Labs - The Josephs Study'

June paper on 'Service in the Platform Context: A review of the state of the art' by Xia Han, Veronica Martinez and Andy Neely

May paper on 'Facilitating co-creation in living labs: The JOSEPHS study', by Katharina Greve, Veronica Martinez, Julia Jonas, Andy Neely and Kathrin Möslein

April paper on 'Engineering Services: Unpacking Value Exchange', by Florian Urmetzer, Andy Neely, Veronica Martinez

Prof Andy Neely, Dr Veronica Martinez, Prof Kathrin Moeslein, Julia Jonas and Katharine Greve launched two workshops in The JOSEPHS Living Lab in Nurenberg, Germany on 4-5 Feb, 2016

February 2016 Webinar by Dr Veronica Martinez on the recent report: 'Seven Critical Success Factors in the Shift to Services'

In this latest video by Dr Veronica Martinez she explains the need for servitization.

Individual Podcasts from Professor Andy Neely and Dr Veronica Martinez on the 'Seven Critical Success Factors in the Shift to Services' Executive Briefing