News

November Webinar - A System Perspective on Business Model Evolution

13 November 2017

Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'

Video - What is the Shift to Services Executive Course all about?

29 October 2017

In this video Florian Urmetzer explains the benefits of attending the Alliance's two-day executive programme - Shift to Services

Article on Service Week 2017 in London Evening Standard

26 October 2017

Anthony Hilton, of the London Evening Standard, attended our Service Week 2017 Industry Day event, and wrote about one of the keynote speakers, from Alibaba, in a recent article.

October Paper - Big Data Analytics Architecture for Businesses

26 October 2017

The October Monthly Paper from the Cambridge Service Alliance, on 'Big Data Analytics Architecture for Businesses, by Mert Onuralp Gökalp, Kerem Kayabay, Mohamed Zaki, Altan Koçyiğit, P. Erhan Eren, and Andy Neely

Webinar - Barriers and Facilitators to Incident Reporting

3 October 2017

2 October 2017 - Barriers and Facilitators to Incident Reporting in Servitized Manufacturers - Chara Makri

Outcome-oriented contracts in logistics outsourcing relationships

30 September 2017

September Paper by Torsten Steinbach, Carl Marcus Wallenburg and Florian Urmetzer, on using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships.

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18 September 2017

Webinar - Bridging the Co-Creation Gap

17 September 2017

11 September 2017 - Bridging the Co-creation Gap between Co-creators, Companies and Living Lab - Katharina Greve

Introducing Industry Day - Dr Zaki tells us about this years Industry Conference

13 September 2017

Dr Mohamed Zaki - Deputy Director of the Cambridge Service Alliance - Introducing Service Week Industry Conference 2017

September 2017 Newsletter

1 September 2017

Find out the latest news in this new edition of the Alliance Newsletter.