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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Wearable Sensor Technology and Business
Wearable Sensor Technology and Business

Wearable Sensor Technology and Business

29 January 2018

Contextually Defined Postural Markers Reveal Who’s in Charge: Evidence from Small Teams Collected with Wearable Sensors by Julius Dietzel, R. Elena Francu, Benjamin Lucas, and Mohamed Zaki


Read more at: Webinar - Big Data Analytics Architecture for Businesses
Webinar - Big Data Analytics Architecture for Businesses

Webinar - Big Data Analytics Architecture for Businesses

16 January 2018

15 January 2018 - Big Data Analytics Architecture for Businesses - Open Source Perspective - Kerem Kayabay, Mert Golkalp, Mohamed Zaki


Read more at: Thought Leadership Conference at the University of Queensland
Thought Leadership Conference at the University of Queensland

Thought Leadership Conference at the University of Queensland

27 November 2017

Dr Mohamed Zaki was one of 65 international scholars that has been invited to participate in the Thought Leadership Conference entitled 'Theorizing beyond the horizon: Service research in 2050' which took place in the University of Queensland, Brisbane, Australia from November 3-5, 2017.


Read more at: Digital Business Transformation and Strategy
Digital Business Transformation and Strategy

Digital Business Transformation and Strategy

26 November 2017

November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'


Read more at: October Paper - Big Data Analytics Architecture for Businesses
October Paper - Big Data Analytics Architecture for Businesses

October Paper - Big Data Analytics Architecture for Businesses

26 October 2017

The October Monthly Paper from the Cambridge Service Alliance, on 'Big Data Analytics Architecture for Businesses, by Mert Onuralp Gökalp, Kerem Kayabay, Mohamed Zaki, Altan Koçyiğit, P. Erhan Eren, and Andy Neely


Read more at: Service Engineering in the Era of Industry 4.0
Service Engineering in the Era of Industry 4.0

Service Engineering in the Era of Industry 4.0

17 August 2017

The Special Interest Group SIG Round Table 'The Service Engineering in the era of Industry 4.0' at University of Bergamo in Bergamo, Italy


Read more at: CX Analytics at the Annual Frontiers Conference
CX Analytics at the Annual Frontiers Conference

CX Analytics at the Annual Frontiers Conference

17 August 2017

Annual Frontiers Conference at Fordham University’s Gabelli School of Business. The conference will take place on June 22 to June 25, 2017 in New York City.


Read more at: 19th IEEE Conference on Business Informatics
19th IEEE Conference on Business Informatics

19th IEEE Conference on Business Informatics

17 August 2017

Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017


Read more at: MSI Grant for AI Research
MSI Grant for AI Research

MSI Grant for AI Research

17 August 2017

A new research grant has been awarded by the Marketing Science Institute (MSI) for their project titled “DeepKeep: Customer Attrition Prevention with Artificial Intelligence”.


Read more at: Podcast Interview with Deputy Director Dr Mohamed Zaki
Podcast Interview with Deputy Director Dr Mohamed Zaki

Podcast Interview with Deputy Director Dr Mohamed Zaki

20 July 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new role as Deputy Director, of the Cambridge Service Alliance, University of Cambridge.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues