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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: Podcast - Service in the platform context: a review of the state of the art
Podcast - Service in the platform context: a review of the state of the art

Podcast - Service in the platform context: a review of the state of the art

6 July 2016

Calling a cab has never been easier, but launching a service platform business presents many challenges. In this podcast, Xia Han talks about his paper “Service in the platform context: a review of the state of the art”.


Read more at: Webinar for Policy Makers on Facilitating Co-Creation in Living Labs
Webinar for Policy Makers on Facilitating Co-Creation in Living Labs

Webinar for Policy Makers on Facilitating Co-Creation in Living Labs

5 July 2016

Webinar for Policy Makers - 'Facilitating Co-Creation in Living Labs - The Josephs Study'


Read more at: EurOMA 2016 Conference - Alliance Research Presented
EurOMA 2016 Conference - Alliance Research Presented

EurOMA 2016 Conference - Alliance Research Presented

29 June 2016

The Alliance presented its research at the 23rd EurOMA conference.


Read more at: Service in the Platform Context
Service in the Platform Context

Service in the Platform Context

20 June 2016

June paper on 'Service in the Platform Context: A review of the state of the art' by Xia Han, Veronica Martinez and Andy Neely


Read more at: Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study
Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

Webinar - Facilitating Co-Creation in Living Labs - The Josephs Study

14 June 2016

Facilitating Co-Creation in Living Labs - The Josephs Study - Katharina Greve


Read more at: June 2016 Newsletter
June 2016 Newsletter

June 2016 Newsletter

1 June 2016

The June 2016 Release of the Alliance Newsletter


Read more at: Global Engineering Services Paper Accepted to JOM
Global Engineering Services Paper Accepted to JOM

Global Engineering Services Paper Accepted to JOM

26 May 2016

Andy Neely had a paper accepted for publication in the Journal of Operations Management - Zhang, Y.; Gregory, M.J. and Neely, A.D. (2016) “Global Engineering Services: Shedding Light on Network Capabilities”, Journal of Operations Management, 42–43, March, pp. 80–94.


Read more at: RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing
RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing

RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing

24 May 2016

The final report from this 9-month feasibility study is now available, which seeks to address the key research question: 'How can big data impact redistributed manufacturing in the consumer goods industry?'


Read more at: Florian Presents at ITEC 2016
Florian Presents at ITEC 2016

Florian Presents at ITEC 2016

18 May 2016

Florian Urmetzer presented at ITEC 2016 on 'Value and Innovation in Ecosystems'


Read more at: 2016 POMS CSO Mini-Conference
2016 POMS CSO Mini-Conference

2016 POMS CSO Mini-Conference

18 May 2016

Details and Material from the 2016 POMS College of Service Operations Mini Conference, organised by Ornella Benedettini and Liana Victorino.